Overall score
8.3

When a business selects an eCommerce Builder that works well for them, they must consider carefully their target market and whether the eCommerce builder they review can help them to reach this market. BigCommerce is a good choice for the type of audience its name represents: corporations and large-scale enterprises which need to reach giant markets with diverse populations.

As such, BigCommerce’s services are professional, polished, and strategized. To determine whether Big Commerce would work well for a particular developing or sophisticated business, its various specialties and perks should be considered.

Austin, TX
Overall Score
8.3
Quality 8.0
Price 8.0
Reliability 8.0
Features 8.0
Support 8.0
Easy to use 10.0

Web Site DesignBigcommerce

BigCommerce’s designs are optimized for mobile on-the-go shopping, with super fast loading and ideal SEO management. Developing web pages is simplified, and their web page “staging” system allows creators to work on a site gradually prior to going live. A universal “handlebars” language is used by BigCommerce which provides accessibility to HTML, CSS, and JavaScript libraries. For merchants who would like to design their storefront exceptionally, top-tier web design experts are available for consultation. The only seeming drawback to design with BigCommerce is that their templates may not be as customizable and various as their competitors’.

Features

There are hundreds of quality tools offered by the BigCommerce. First, BigCommerce offers a highly attractive graphic interface to the companies they host, creating clean, polished, and beautiful visuals. Stunning product images, photo galleries, and innovative lay-outs garner attention and drive traffic throughout their site. Their theme store is particularly beautiful, showcasing cutting- edge styles to motivate and inspire.  Built-in conversion tools make shopping faster, easier, and better, which increases sales and popularity. Checkout services can likewise be optimized and customized to suit customers’ needs.Bigcommerce-Review

BigCommerce’s features are known for their ability to enlarge a company dramatically. Its tech-savvy marketing tools and expansion techniques can help a basic business get up and running. For example, one aspect of BigCommerce’s sites is their expert integration. With just a click, a business can add new software integration. Likewise, a powerful API helps businesses share their data quickly and efficiently.

Security and Efficiency

BigCommerce understands that every second counts online, and in fact, an instant lost can cause a merchant a good deal of funds. Therefore, BigCommerce claims intense speed as well as extremely minimal downtime in order to maintain businesses and keep them active, operating, and selling.  Specifically, their server uptime is noted at 99.99%. Security, too, is highly accomplished, as they claim to offer “bank-grade” security. Automatic sensors for fraud detection provide additional peace of mind to businesses that are weary of online scamming.

Pricing

Given the excellent features on offer with BigCommerce, rates for services are reasonable. Take, for example, the standard plan, which is only $29.95 monthly. For this price, a business gets a fully operational online store. The plus plan, for $79.95, gives added optimization and customer service features to businesses with higher volume. The pro plan for $199.95 monthly is a high-functioning option that services large businesses with security and analytics features. Demos are available, as is a fifteen day trial period, allowing a business to experiment with BigCommerce’s service to determine if it is the right choice for them.

Customer Support

BigCommerce seems to understand the specifics needed to make clients happy, and their customer service is no exception. Like many eCommerce builders, they offer twenty-four hours a day, 7 days a week contact. Phone is the ideal way to reach them, and in the case that a business requires exceptionally fast responses, priority attention is available with guaranteed low wait times. If a merchant should feel that they require more attention than this, they may opt for a personalized account manager who will be available to provide them with additional support.

How does a business know whether to connect with BigCommerce for their online storefront needs? Clearly, BigCommerce does have a lot going for them, from their impressive feature list, stunning design work, and their rates of success in bringing large businesses to fruition. If a business sees itself as needing to grow, expand, or change, BigCommerce would be a good place to invest. Likewise, if a business is already fully grown but has complex and large customer demands, BigCommerce is well suited to help them meet those clients’ needs. On the other hand, if a business is at a modest stage and does not have much capital yet, it could be worthwhile for them to consider smaller eCommerce builders who offer some of what BigCommerce has in store at a lower price point.

8.3
Quality 8.0
Price 8.0
Reliability 8.0
Features 8.0
Support 8.0
Easy to use 10.0

Bigcommerce is seriously killing it these days. My online store is thriving thanks to their easy to use platform. I highly recommend it for your ecommerce business.

F. U.
May 11, 2017
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